This fucking sucks, big time. But anyway, to save you all the heartache as well, get the word out that tonight’s BSS show at HOB has been canceled due to ‘illness’ so don’t bother going down there. Refunds can be obtained via Ticketmaster at 214-373-8000 (haven’t tried yet, not sure if you get fees back or not), or at their 800 number, or go to their website. Sad, so sad.
11:25 am on January 30th, 2009
Good news is that the guy on the phone said he would refund the full amount, $31 something.
12:09 pm on January 30th, 2009
That’s not right; Ticketmaster is retaining a $3.35 “processing” charge. I asked him what it was for, and he said “printing out the ticket, mailing them, sending them via UPS, things like that.” I told him mine was will call and the HOB would be printing them out and Ticketmaster did exactly zero “processing” of my order, and he basically told me to suck it.
I hate Ticketmaster.